Delete your account
You can delete your SkoroPro account at any time, from Settings in the app or from this page. Deleting removes your profile and the personal data attached to it.
The rule
A deletion cannot run while a booking is still open, a card hold has not been captured or released yet, or a dispute is open. Your request is then filed, and the app and this page list what is in the way. Once those are closed, ask again and the deletion runs at once. If you do not ask again, a daily check runs it once 30 days have passed since your request and nothing is in the way. Asking again while something is still open starts the 30 days again. Every deletion is confirmed by email to the address on your account.
In the app
- Open the Account tab.
- Choose Settings, then Delete account.
- Confirm. You get an email when the deletion is complete.
On this page
Enter the email address on your account, type the code we send you, and the same deletion runs as in the app under the same rule. If you cannot sign in, write to support@skoropro.com from the email address on your account and we will run the deletion for you.
What is deleted and what is kept
Your profile, addresses, photos, saved cards (at Stripe), devices and Skorobot drafts are deleted. Records of bookings and payments are kept without your name attached for as long as payment and tax law requires. A Pro's Stripe connected account is deactivated and kept only as long as tax reporting requires. The details are in the privacy policy.